Book Summary – Narrative and Numbers (The Value of Stories in Business)
Stories play to people’s emotions, which is why scammers rely on tall tales to take their victims’ money. But companies’
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Book Summary – Show Your Work (The Payoffs and How-To’s of Working Out Loud)
These easy-to-use, efficient tools can help you “work out loud” by helping you target where your work goes: “Social media”–
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Book Summary – Adaptive Space (How GM and Other Companies Are Positively Disrupting Themselves and Transforming into Agile Organizations)
Blockbuster dominated the movie rental industry with video tapes and then DVDs. It penalized customers with late fees, which became the basis of much
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Book Summary – What’s Your Competitive Advantage? (7 Strategies for Running a More Profitable Business in a Complex World)
The seven competitive strategies acknowledge the unknowability of the changes businesses face now and in the future. Each strategy can provide a competitive advantage if handled adroitly. But,
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Book Summary – Work Is Love Made Visible (A Collection of Essays About the Power of Finding Your Purpose from the World’s Greatest Thought Leaders)
Human resources expert Dave Ulrich urges leaders to become anthropologists of their organizations. He counsels that observing your firm from an outsider’s
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Book Summary – Crucial Accountability (Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior)
When considering which specific problem to address, take the time to uncover the most dominant issue. Before you enter into an accountability
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Book Summary – Why Customers Leave (and How to Win Them Back)
Consider 23 “customer observations” that might help your company retain customers and establish better rlationships with your Present and potential
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Book Summary – Unlocking Leadership Mindtraps (How to Thrive in Complexity)
Today, mental shortcuts help you cope with lots of information quickly and help you face the majority of simple decisions you
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Book Summary – Changing on the Job (Developing Leaders for a Complex World)
Organizations can manage complexity by developing leaders correctly according to Robert Kegan’s theory of adult development. Harvard University’s Robert Kegan articulated three
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Book Summary – Learning Technologies in the Workplace (How to Successfully Implement Learning Technologies in Organizations)
Modern learning technologies can transform education. Learning and development (L&D) professionals, managers and leaders must overcome their ingrained “schoolroom” mind-sets.
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